Your Privacy Matters
We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Appentus TV Application on Android TV.
Information We Collect
Personal Information (for users 13 and above):
- Account Information (optional): When you create an account (optional for some functionalities), we may collect your name and email address. This information is used to personalize your experience and provide customer support.
Non-Personal Information:
- Device Information: We may collect information about your device, such as its model, operating system version, and a unique device identifier. This information is used to provide and improve our services and troubleshoot technical issues.
- Usage Data: We may collect information about how you use our application, such as the content you watch, the features you use, and the duration of your sessions. This information is anonymized and used to improve our services and understand user behavior.
- Log Data: We may collect information about your device and its interaction with our application, such as crash reports and usage statistics. This information is used to troubleshoot technical issues and improve the application's performance.
- IPTV Profile Information: When you add an IPTV profile (e.g., Stalker, Xtream Codes), we may collect the profile URL or credentials. However, we do not store or process any personal information associated with your IPTV provider.
How We Use Your Information
We use your information to:
- Provide and improve our services, including live TV streaming, TV series, and video-on-demand.
- Personalize your experience based on your usage data.
- Communicate with you about important updates and customer support inquiries (if you provide your email address).
- Protect our services and users from fraud and abuse.
- Comply with legal obligations.
Sharing Your Information
We do not share your personal information with any third parties, except as required by law or to protect our rights and the safety of others. We do not share your IPTV profile information with any third parties.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no security measure is perfect, and we cannot guarantee the absolute security of your information.
Your Rights
Users 13 and above:
- Access your information
- Correct inaccurate information
- Delete your information (subject to certain limitations)
- Object to the processing of your information
You can exercise these rights by contacting us using the contact information provided below.
Children under 13:
Parents can contact us to request the deletion of their child's personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our application.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Appentus TV (Smart TV)
Email: sales@appentus.com
Address: Jaipur (India)